Privacy Policy
Who We Are
We’re Mammoth, a live wedding and function band that loves helping couples and clients create unforgettable celebrations. We care deeply about your privacy and handle your information in line with the UK GDPR and Data Protection Act 2018.
1. What We Collect
When you get in touch with us, we may collect:
Your name, email, phone number, and event details (like date or venue)
Basic website data (such as your IP address or browser type) to help us understand how our site is used
2. How We Use Your Information
We use your information to:
Respond to your enquiry or booking
Communicate about your event plans
Improve our website and services so we can serve you better
Our legal bases for using your data:
Contract: to respond to enquiries and manage bookings
Consent: when you agree to receive updates or marketing
Legitimate interest: to improve your experience with us
We’ll never sell or trade your personal details — ever.
3. Sharing Your Data
We only share your information when necessary — for example, with trusted service providers like our website host or email platform. Everyone we work with is required to keep your data safe and secure.
4. Data Retention
We keep your details only for as long as needed to manage your enquiry or booking (and any legal requirements). After that, it’s securely deleted.
5. Cookies
Our website may use cookies to make your browsing experience smoother and help us understand visitor activity. You can turn cookies off in your browser if you prefer.
6. Your Rights
You’re always in control of your information. You can:
Ask for a copy of your data
Request corrections or deletion
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, simply contact us
-
Mammoth are proud to offer a selection of packages to cover all of your musical requirements for your special event. From a simple evening reception package, to a whole bespoke entertainment option.
Get in touch and we’d be happy to discuss how we can best compliment your special event.
-
We will usually arrive two hours prior to the start of our performance to allow us to load in, set up, get changed into smart clothes and sound check as unobtrusively as possible.
-
Mammoth usually plays for two one hour sets with a half an hour break in the middle. Exact timings for this can be discussed prior to your event, so that we can make sure your night runs smoothly around your itinerary.
-
From the moment our speakers are set up, we are able to provide background music. We will also provide background music during our break and up to thirty minutes after the end of our last song. If your curfew is later than this we are able to provide recorded music for longer, for a nominal fee. If there are specific songs or a playlist you’d like us to play through our speakers, please share it with us before the event and we’d be happy to do so.
-
Whilst it can be a challenge when a venue has a sound limiter installed, we are able to adhere to most restrictions as we work with a dedicated sound engineer. This means that we are able to focus on giving you the best performance whilst our sound engineer keeps us sounding good out front - and we won’t upset the neighbours! We strongly recommend asking your venue if they have a sound limiter installed so that we can make sure bring all of the necessary equipment.
-
We’re happy to be as flexible as possible around your itinerary, but here is an example of what usually works really well:
6-6.30pm - Band arrives to load in and start setting up and sound checking, as unobtrusively as possible
8.20pm Cake Cutting - We're happy to announce this over our speakers, if you'd like
8.30 pm First Dance (live or recorded version) - We’re happy to announce this over our speakers, if you’d like
8.35pm - 9.35pm - Set one
Evening food usually comes out and we take 30-45 mins break whilst people are eating whilst we play recorded music through our speakers
10-10.30pm - 11-11.30pm (subject to your venue’s curfew) Set two
Up to 30 mins of recorded music whilst we pack down until our speakers are the last thing to load out (subject to your venue’s music curfew)
-
Absolutely! Some of our previous requests have even made it on to our regular set list. We offer clients the chance to choose up to 2 of their favourite songs. One of those can even be for a first dance.
-
Whilst we are happy to learn up to 2 requests, we recommend our working repertoire as these songs have been tried and tested on the dance floor!
We appreciate there may be some songs you simply don’t like, so let us know prior to the event and we would be happy to omit them from your set list.
Mammoth are great at reading the room and will know what songs to drop at the right time. If there are specific songs or a playlist you’d like us to play over our speakers, please share it with us before the event and we’d be happy to make sure they’re played during our break.
-
Absolutely! We pride ourselves on offering a personal service on the run up to your event so that you can get to know us and how we’ll go about making your event run smoothly. This means you can relax and enjoy the party!
You can contact us via your preferred method and we will respond promptly. We are also happy to arrange zoom meetings with you and your venue coordinators.
-
Currently, we only accept BACS payment. A booking fee is required to secure the date and the full balance is required no later than 14 days prior to the event. We do accept instalments and are happy to assist with any concerns you may have along the way.
-
We know things happen and we try to accommodate for any changes where possible. Please read our cancellation policy on our performance agreement.
-
To confirm your booking, please complete and return our performance agreement along with your booking fee. All of our payment details can be found on our performance agreement, but please don’t hesitate to get in touch if you have any questions at all.
Frequently Asked Questions
have a wedding or event? Let’s Talk
Tell us a little about your plans and what you're looking for. We'll get back to you with everything you need to start creating an unforgettable night with Mammoth.

